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Navigate Team

The Power of “Yes, and …” And Other Lessons in Fostering Customer-Centric Innovation

Customer and Brand, Life Sciences

Is Empathy Everything? How “Soft” Skills Drive Hard Results

Customer and Brand, Leadership

Taking the Blinders Off: The Importance of Customer Journey Mapping

Customer and Brand

The “Inside-Out” Approach: Winning in the Workplace Starts with Accessible Learning

The “Inside-Out” Approach: Winning in the Workplace Starts with Accessible Learning

Organization and Talent

Full Steam Ahead: Putting Your Organization’s Change Capability into Action

Full Steam Ahead: Putting Your Organization’s Change Capability into Action

Leadership, Life Sciences, Operating Model

Change Never Stops: Build a Culture That Embraces It

Change Never Stops: Build a Culture That Embraces It

Leadership, Life Sciences, Organization and Talent

Big Companies, Brave New Era: 5 Signs Your Organization Needs to Build Its Change Capabilities

Big Companies, Brave New Era: 5 Signs Your Organization Needs to Build Its Change Capabilities

Leadership, Life Sciences, Organization and Talent

Focus on CX: Assembling Your Flight Crew Before Takeoff

Customer and Brand, Life Sciences

B.PHL Innovation Fest: Embracing the Innovation We Didn’t Ask for But Desperately Need

B.PHL Innovation Fest: Embracing the Innovation We Didn’t Ask for But Desperately Need